iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office in South Africa to see if you can import the items, and if any additional licenses or permits are needed.
For information about customs, import duties, etc., visit: SARS
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
For shipping related inquiries regarding Aramex orders, please contact the Aramex call center at +27 11 390 3002 or email at [email protected].
For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 0860-345-000
For shipping related inquiries regarding UPS orders, please contact the UPS Customer Service at 27 11 9229200 or email at [email protected].
Click here to get connected with iHerb's customer service.